Tuesday 21 February 2012

PowerPoint 2007 or PowerPoint 2010 crashes when you type with mod name : kernalbase32.dll


PowerPoint 2007 or PowerPoint 2010 crashes when you type with mod name : kernalbase32.dll


Error Logs from event viewer :

Faulting application name: POWERPNT.EXE, version: 14.0.4754.1000, time stamp: 0x4b967cf2
Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdfe0
Exception code: 0xc0000005
Fault offset: 0x000000000000aa7d
Faulting process id: 0x83c
Faulting application start time: 0x01cb92b8ac4bfd10
Faulting application path: C:\Program Files\Microsoft Office\Office14\POWERPNT.EXE
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 67552eb0-feac-11df-bc18-5c5948cbe515

FIX : Follow these Steps :

Open Control Panel
In view mode “View by Category”, find the section “Clock, Language and Region”
Click “Change Keyboards or other input methods”
Press the button “Change Keyboards”
Press the button “Add”
Scroll down to “English (United States)” and expand.
Check box “US”
Press OK.
Press OK. — You’ll see two keyboards listed “US” and “United States (Apple)”
Press OK.

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